Customer Reviews

Read what our satisfied customers have to say about their experience with B&B Communications.

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"Bobby and his team are the best, hands down! We were having so many issues with the camera, phones and wiring in our new grocery store and they just knocked it out of the park! Cleaned up the mess the previous tenants had and relieved my stress! Cameras, great! Wiring, great! Phones working, great! Friendly and amazing service, great! If you’re a business owner in need of help with any of those things, you won’t be disappointed when you give them a call!"

Nobles FamilyFebruary 2025

"So very impressed by Brett's commitment and work ethic while resolving a complicated issue for our company. Since part of his work called for us to shut down vital operations for a length of time, he made sure that all preliminary work was done first, gave straightforward instructions on what was about to occur before each phase of his work, and was so amazingly prepared that the necessary shutdown was hardly noticeable. Call B & B and you will not be disappointed!"

Lesa EvansSeptember 2023

"Top tier company! Professional, punctual, knowledgeable & high character team! They installed all my cameras in my second Fresh Blends location and also my audio. Couldn’t be happier with job and the time they did it in was awesome as well. Even after the sale, very attentive! 10/10"

Robert OrtizOctober 2022

"Exceptionally professional service each and every time! Our company utilizes B&B's services for all types of cabling as well as Security Camera and DVR installations. Very easy to work with and able to accommodate our sometimes demanding schedule at a moments notice. We are extremely pleased with the level of expertise and professionalism shown by this group."

Tim ChadwickApril 2022

"I help manage a business in Jacksonville. 15 years ago, we built our new building and B&B Communications did the wiring for the entire new building. A few months ago, I switched from Time Warner Cable to Century Link and they came out here in awesome timing to help with those configurations. While they were here, I asked about updating our surveillance system. They gave me an estimate and I went ahead and made an appointment with them. Today, they came out to get everything done. Not only is the equipment great, but so is their customer service, and their technicians. I’m so excited to have our new system. Should I need anything else, they will continue to be my own phone call. They have given us nothing but the best service over the last 15 years and we appreciate everything. Thanks again guys!"

WhitneyMarch 2022

"Top tier company! Professional, punctual, knowledgeable & high character team! They installed all my cameras in my second Fresh Blends location and also my audio. Couldn’t be happier with job and the time they did it in was awesome as well. Even after the sale, very attentive! 10/10"

Robert OrtizNovember 2021

"Brett and his crew have done multiple jobs for our agency. They have always done what is needed and more. Their level of customer service, professionalism, and knowledge is above par and always above 110%. We continue to have nothing but great work from them."

Nate ForantAugust 2021

"A customer for 20 years. They always go above and beyond with top-notch tech and service. Very detailed and educational."

Garland SewellAugust 2021

"I highly recommend B & B Communications for all your technological needs!! Bobby and Brett treated me like family. They listened to what I needed and quickly provided reasonable solutions to them. Truly a pleasure doing business with B&B Communications. They were professional, on time and delivered more than what was expected. I was happy to write a glowing review for such a deserving company! Thanks again Bobby, much love and respect to you! -DW"

Deunta WilliamsMay 2021

"Bobby and his team are phenomenal! As a manager of a large hotel that has unexpected issues arrive from time to time, B&B Communications has never let us down. They always come through for us to get the problem fixed that day. Bobby takes ownership of his work and will go above and beyond to make sure his customers are satisfied. Even after the job is done he always gives the hotel a call just to make sure things are running smoothly. There has even been occasions when we have had something come up after hours and Bobby not only answered the phone, but got our problem fixed by the end of the night. Thank you for everything Bobby!"

Ali BriggsMay 2021

"I always call B and B Communications for all my electronics needs no matter how small or big the job. They never disappoint and Brett always works with my or my husband's schedule. The company is polite, very professional and knowledgeable on each work that I need done. I highly recommend this company and will use them with future jobs. Thank you for always going above and beyond each time."

Laura CarsonApril 2021

"We had B&B Communication install our security system 10 years ago. They are very knowledgeable and courteous. We are very happy we chose the best company in this area the first time around. We just updated our system and they used as much of the existing products as they could to save us money. They are wonderful!"

Linda BilodeauMarch 2021

"Hands-down the most professional company I have ever Done business with. Bobby has always answered my phone calls and text messages quickly. Having an internet issue tonight and they are sending someone out right now to my restaurant. I can’t say enough about this company! Highly recommended"

Sondra WaltonDecember 2020

"Bobby was extremely professional and knowledgeable! He was able to make time for our business with very little notice and came late in the evening to ensure we remained operational. He worked diligently to help us resolve our issues and provided great recommendations on how to improve our setup. We would recommend Bobby and B&B communications to anyone."

360 RealtyOctober 2020

"End-to-end help during home construction. Clean and hidden wiring, seamless integration, and ongoing support. Always a pleasure to work with."

Marissa SmithSeptember 2020

"Moved into a newly constructed house where the builder left us in a horrible starting position. One call to Brett and within record time he was out here and basically rebuilt our low voltage system. He was not only amazing and diagnosing and solving the multiple issues but he truly enjoys his job. Most importantly, he enjoys customers. It shows Brett! Thank you "

Hunt ReifschneiderSeptember 2020

"Bobby and his team did an excellent job installing a security camera system around our shop and lay down yard for our business. It's a high-quality job and he even upgraded several of our cameras without any additional charge! After he got everything up and running, he came by after hours to sit down with me and show me how to download and work the software. I highly recommend B&B Communications!"

Kelly WarrenJuly 2020

"B&B did our business wiring 15 years ago and still offers excellent support today. Great timing, equipment, and service. Will always call them."

WhitneyJuly 2020

"We gave B & B a call yesterday and they came out almost immediately. I described to them the different goals we had as far as our phone systems at our business and they offered the perfect solution which accomplished all of our goals and more! They did the install right away and they went above and beyond with their customer service, spending plenty of time training the staff and answering questions about the new system. I can't say enough about how great they performed. As business owners or even for personal communication needs, I highly recommend B & B. I can ensure you that you also will be satisfied with their services!"

Barber Law FirmJune 2020

"We worked with B&B communications during the entire construction process of our new home. They set up everything before the drywall was installed and finished up when we were ready to move it. All our wires are hidden away and organized extremely well. Our security system blends in seamlessly with our interior and exterior features. Whenever we needed help learning the new system they were readily available to walk us through anything we needed. They are always a pleasure to work with!"

Marissa SmithMay 2020

"B & B Communications has been a great company to work with. I called them to do a pre-wire for surround sound and a security camera system for my new construction house. Even though my job was not one that made them a lot of money Brett made every effort to ensure I was happy with the final product. Even when that meant he had to make several extra trips out to tweak some things with my system. I would highly recommend them for any of your audio/visual and networking needs. Whether you need residential or commercial work done!"

Peter LyonsMarch 2020

"B&B installed our security system 10 years ago. Just updated it and they reused existing parts to save us money. Courteous and knowledgeable."

Linda BilodeauMarch 2020

"Start your NEW YEAR off staying in touch with B&B Communications, Inc. Bobby and his staff go above and beyond to get you all set-up and running smooth operator (can you tell I'm a Sade Fan) Bobby himself came out on a Saturday and stayed almost the entire day and not only worked on our phone lines but got our radio fixed and even took the time out to inspect our gate issue here on site. What more can I say...exceptional customer service is rare to find these days so look no further and choose B&B!"

therealaprilruffinJanuary 2020

"By far the best security team out there. Extremely knowledgeable, fair and helpful. They do what they say they're going to do!"

Mike GraffOctober 2019

"B&B handles our communication at our office. They are always wonderful to work with. They are very efficient with installs and repairs. Great group guys that always make you feel like you are the most important client."

Grifaldo Properties INCSeptember 2019

"Excellent security camera install. Upgraded several cameras for free. Bobby even came after hours to walk through the software."

Kelly WarrenAugust 2019

"Bobby called me within a hour of my request for service. I was very impressed with Bobby and his field technicians. They were very knowledgeable of how to set up my surround sound system. My one touch remote control was set up for TV, movies and music. I gave them a punch list of what I wanted my system to do. They addressed each issue and checked them off of my list. I was very pleased with the charge for this house call which was less than what I thought it would be. I would highly recommend this company to set up a home theater surround sound system."

Brad MillerJuly 2019

"I called the Friday before Christmas & spoke with Brett (I think that was his name). He assured me that even though they were short staffed due to the holidays, he would have someone out to give us a quote on Tuesday (the day after Christmas). I have to be honest, after dealing with many unreliable businesses in Jacksonville when it comes to getting anything done in our home, I wasn’t expecting to hear from them on Tuesday. Well on Tuesday morning, I received a phone call from Mike who came out, listened to our wants, assessed what needed to be done, & quickly gave us a quote. I called back to confirm quote & appointment day after speaking to my husband. They came out on Friday since that was my husband’s day off but would have been out sooner if we had wanted. The guys did a great job & we are very happy with our security cameras installation. I would definitely recommend"

Mer MJune 2019

"Bobby and his team are phenomenal! As a manager of a large hotel that has unexpected issues arrive from time to time, B&B Communications has never let us down. They always come through for us to get the problem fixed that day. Bobby takes ownership of his work and will go above and beyond to make sure his customers are satisfied. Even after the job is done he always gives the hotel a call just to make sure things are running smoothly. There has even been occasions when we have had something come up after hours and Bobby not only answered the phone, but got our problem fixed by the end of the night. Thank you for everything Bobby!"

Ali BriggsJanuary 2019

"B&b has supported our phone service at my restaurant for years. They've always found and fixed any issues we've had. Their reliable and extremely friendly and willing to help. As someone that deals with repairs frequently its nice to not have to hunt for someone reliable and trustworthy."

Billy SioufiDecember 2018

"This company offers the best cameras, and the best service in eastern NC. I recommend anyone who is considering getting cameras for their residential or commercial property to go through Bobby. Bobby was very professional, and is very accommodating. I am very happy with the service and cameras that B & B communication installed on my property."

Matt RadzewskyDecember 2018

"Bobby provided fast response, cost-effective wiring, and clear plans. Friendly and easy to work with. Highly recommend."

Stan ParkerSeptember 2018

"I have been looking for someone to do some wiring in my new house. Bobby called me back within minutes. We met for an estimate and Bobby made the whole process seamless. He took my ideas and provided me the best diagram for my house and my needs without charging me an arm and a leg. Very friendly and personable to work with. I highly recommend B&B"

Stan ParkerAugust 2018

"I always call B and B Communcations for all my electronics needs no matter how small or big the job. They never disappoint and Brett always works with my or my husband's schedule. The company is polite, very professional and knowledgeable on each work that I need done. I highly recommend this company and will use them with future jobs. Thank you for always going above and beyond each time."

Laura CarsonAugust 2018

"I have called B&B Communications for network infrastructure issues and upgrades for over 16 locations (Central NC to the Coast) in 6 years. They have always came through. I’m a highly satisfied customer with their prompt accurate service. This is a company that you can trust will do an excellent job every time...5 Star rating!"

Pamela W.February 2018